Software Development Specialist (Centro)

Overview We are seeking a UX Designer to translate complex business requirements into intuitive, elegant, and scalable digital experiences. This role combines user research, interaction design, and usability best practices to create human-centered solutions that enhance user satisfaction and drive business outcomes. The adecuado candidate has a strong foundation in user-centered design (HCD), excels at turning insights into actionable designs, and thrives in a collaborative, agile environment. Responsibilities
- Conduct user research (interviews, surveys, contextual inquiry) to understand user needs and behaviors
- Develop personas, journey maps, and task analyses to guide design decisions
- Create wireframes, prototypes (low to high fidelity), and user flows
- Design intuitive interaction patterns and responsive user interfaces
- Perform usability testing and heuristic evaluations to validate designs
- Define and structure information architecture for digital products
- Iterate designs based on user feedback, analytics, and A/B testing results
- Ensure compliance with accessibility standards (WCAG, ADA)
- Collaborate closely with product managers, engineers, and stakeholders
- Present design concepts and rationale through clear storytelling and documentation Core Competencies
- User Research & Insights
- Journey Mapping & Persona Development
- Wireframing & Prototyping
- Interaction & UI Design
- Information Architecture
- Usability Testing & Evaluation
- Design Thinking & Human-Centered Design
- Agile UX Delivery
- Accessibility & Inclusive Design
- Collaboration & Communication Required Qualifications
- Proven experience in UX design, product design, or interaction design
- Strong expertise in user research methodologies (interviews, surveys, contextual inquiry)
- Strong expertise in wireframing and prototyping tools (Figma, Sketch, Adobe XD, InVision, Axure)
- Strong expertise in usability testing and heuristic evaluation
- Solid understanding of information architecture and user flows
- Solid understanding of interaction design and responsive design principles
- Solid understanding of accessibility standards (WCAG, ADA)
- Experience working in Agile environments with rapid iteration cycles
- Strong communication, presentation, and documentation skills Preferred Qualifications
- Experience building and maintaining design systems, style guides, and component libraries
- Basic knowledge of front-end technologies (HTML, CSS, JavaScript)
- Familiarity with analytics tools (Hotjar, Mixpanel, Google Analytics)
- Experience with motion design, micro-interactions, and animation
- Exposure to UX writing and content design
- Understanding of service design and end-to-end workflow optimization
- Experience with emerging interfaces (AR/VR, conversational UX)
- Familiarity with collaboration tools (Jira, Confluence, Notion)
- Experience facilitating workshops and stakeholder alignment sessions Key Skills
- User empathy and analytical thinking
- Creative problem-solving
- Attention to detail and visual clarity
- Strong collaboration and stakeholder management
- Ability to balance user needs with business goals Role Structure
- Headcount: 1 UX Designer
- Collaboration: Works closely with Product, Engineering, and Business teams #J-18808-Ljbffr Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5uysu3