Payroll SAP Support Consultant (Chetumal)

We are looking for a Payroll SAP Support Consultant to join our Corporate People & Culture team at Royalton Hotels & Resorts, responsible for providing specialized technical and functional support in SAP Employee Central Payroll (ECP), ensuring the stability, accuracy, and continuous improvement of payroll processes in a multi-country environment.

The Payroll SAP Support Consultant is responsible for:

- Resolving L1 and L2 payroll-related incidents.
- Analyzing and troubleshooting payroll calculation issues, retroactive processes, payroll closing, terminations, and payroll posting.
- Following up on critical incidents in coordination with internal and external stakeholders.
- Validating payroll calculations in compliance with local labor and tax regulations.
- Creating, maintaining, and configuring payroll elements (wage types).
- Supporting system updates driven by legal changes or business requirements.
- Monitoring and supporting integrations (Abrhil, banking, tax systems).
- Ensuring accurate execution of end-to-end payroll processes.
- Training end users and documenting processes and system configurations.
- Acting as a liaison with EPIUSE and other external vendors.
- Escalating and following up on high-level incidents (L3/L4).
- Proposing continuous improvements and best practices in payroll processes.

The adecuado candidate has:

- Bachelor's degree in Accounting, Business Administration, Human Resources, Finance, Information Technology, or a related field.
- Minimum of 4 years of experience in SAP Payroll / Employee Central Payroll (ECP), with hands-on experience in the module.
- Experience in multi-country payroll processes.
- Knowledge of HRIS integrations and payroll systems.
- Experience in the hospitality industry (preferred).
- Intermediate to advanced English proficiency (mandatory).
- Advanced Excel skills (preferred). Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5th3ky