TECNICO SERVICIO INDUSTRIAL (Cunduacán)

A Battery Specialist is responsible for startups, certifications, preventative maintenance and scheduled maintenance for battery systems. At Vertiv, we design, manufacture, and service the mission‐critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry‐leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals:Vertiv is an industry leader in Technology and Services with a best‐in‐class Customer Service and Safety culture Company leaders have many years of hands‐on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands‐on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools‐of‐the‐trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self‐help troubleshooting guides Company‐wide commitment to promoting a strong work/life balance An employer‐of‐choice for Veterans with technical backgrounds Duties & Responsibilities:Role:Rely on direction to accomplish goals Perform a number of work related tasks Capable of working under direct supervision or independently based upon training Technical:Communicate with National Technical Support on issues Perform work related tasks according to company guidelines for scheduled maintenanceInspection of UPS Battery systems to identify problems Maintain customer's UPS battery system in proper condition Install battery systems according to the manufacturers specifications Implement Field Change Notices according to published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips Render on site and phone assistance to customers.Administration:Provide accurate and timely reporting according to company guidelinesTime cards, expense reports, mileage reports, ticket closure, forms et al. Maintain individual inventory in accordance with company policy Provide estimated time of arrival to the Customer Response Center where applicable Maintain company property according to company policiesVehicle, credit cards, PPE, test equipment, laptop, pager, et al.Provide proper and adequate communication to internal and external customers Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment Provide estimated time of arrival to the customer for where applicable Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates according to company guidelines Attend Customer Meetings as required Performance:Maximize productivity by combining service opportunities Complete all work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate according to company guidelines Adhere to company dress code and safety regulations Meet or exceed on‐site response time requirements for each customer Understand and comply with company startup/escalation processes and proceduresMaintain proper and adequate level of internal communications Managers, co‐workers, Support Services, electronic communications, et al.Required experience (one or more of the following)Excellent working knowledge of electricity and the electro‐chemical theory of batteries Strong Mechanical aptitude Equivalent industry experienceInterpersonal SkillsProfessional Reliable Team PlayerMust be able to read and interpret electrical line diagrams and blueprints Working knowledge of OHM's law and electronic theory Technical skillsAbility to make basic site evaluation skills to include: environmental temperature, and general operating conditions Elementary fix/repair techniques based on directed supervision Capable of completing tasks and returning unit to full operating conditions based upon directed supervision Ability to summarize and report all work related tasks performedStrongskill setsCommunication skills Customer service skills Troubleshooting skills Safety procedures Organizational and planning skills Computer skills Mechanical aptitudeWorking Conditions:Travel is required Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations do not impose an undue hardship. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity EmployerWe promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. # Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5uhlza