Representante De Servicio Al Cliente (Hermosillo)

_This is a _**On Site**_ _position._**Job Title: Customer Service Agent****Responsibilities**:- Engage with Customers, tailoring interactions for an exceptional experience.
- Addresscustomer needs.
- Provide accurate information and resolve issues.
- Handle feedback and complaints professionally, striving for Customer satisfaction.
- Stay updated on regulations and policies. **Qualifications**:- High school diploma (Bachelor's degree preferred).
- Previous customer service experience, healthcare industry experience a plus.
- Excellent interpersonal skills, problem-solving abilities, and empathy.
- Proficiency in customer service software and EHR systems.
- Commitment to patient confidentiality and data security. **Benefits**:- Competitive compensation and benefits.
- Opportunities for professional growth.
- Join a supportive team dedicated to improving the patient experience. **Requirements**:- Proven experience in a customer service role.
- Advanced English and excellent verbal and written communication skills.
- Strong interpersonal skills and ability to work well with diverse customers.
- Patience, empathy, and the ability to remain calm and professional in challenging situations.
- Ability to multitask and prioritize tasks effectively.
- Commitment to providing outstanding customer service and resolving issues promptly.Tipo de puesto: Tiempo completoSalario: A partir de $15,****** al mesHorario:- DiurnoPrestaciones:- Vales de despensaTipos de compensaciones:- Bono de productividadIdioma:- Inglés Avanzado (Obligatorio)Lugar de trabajo: Empleo presencial Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5uq4yi