Telesales (Valle de Aguascalientes)

Telesales is responsible for reaching out to potential clients and customers over the telephone. Promote new products and sell to gain a greater share of the customers’ business. Prospect and establish new accounts based on anticipated customer need.
- **Key Responsibilities**:_ 1. Support and train customers 2. Actively maintain the in-house client relationship management Salesforce 3. Identify and cold call new business opportunities 4. Support sales activity around industry events 5. Win back former customers 6. Support existing customers through excellent service 7. Achievement of sales target set by the company 8. Ensures accurate forecasting and pipeline management accurate content and certification of information in the system for assigned clients 9. Provide support to and work cooperatively with other members of the sales team to achieve objectives. 10. Accomplishes own tasks in support of team goals and actively offers to help colleagues 11. Selling Katun products & services to prospective & existing customers through telephone calls 12. Participate in continual improvement and quality initiatives, and personal and professional development to maximize individual, departmental and organizational capacity. 13. Performs other projects, work and activities as assigned to ensure continuous service to our internal and external customers. 14. Participate in continuous improvement and quality initiatives and professional development. 15. Comply with the administrative tasks set by the company. Education and Experience:
- High school degree or equivalent preferred
- 1+ years of experience on telesales experience, preferably in the industry of copier, printer or fax consumables
- Ability to read, write, and speak basic to intermediate English language, with willingness to learn to advanced level
- **Knowledge, Skills and Abilities**_
- Proven ability to sell to C-level customers.
- Participation in formal consultative sales training.
- Proven record of sustained sales achievement
- Strong planning and organization skills
- Critical thinking and problem-solving skills
- Influencing and leading
- Account management and portfolio planning skills
- Strong customer relationship building
- Consultative and strong up/cross selling skills
- Ability to analyze, quantify and articulate business value to customers beyond product features and benefits
- Excellent verbal and written communication skills
- Intermediate sales process skills including objection handling and closing techniques
- Intermediate knowledge of xerography
- **Equipment/Software Utilized**_
- General office equipment; personal computer, telephone, printer, fax, copier
- Microsoft Office Suite
- Customer relationship software
- **Required Certificates, Licenses and Registrations**_ Required: Valid driver’s license **Job Types**: Full-time, Permanent Pay: From $15,000.00 per month Work Location: In person Expected Start Date: 17/09/2025 Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5txcsb