Customer Service Staff (Back Office) (Veracruz)

OverviewCOMPANY PROFILE: The firm develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.PositionCustomer Service StaffIndustryLogistic CompanyLocationBinan LagunaScheduleMonday to FridaySalaryPhp18,000-Php25,000Work SetupOn siteBenefitsHMOGovernment benefits13th Month PaySick LeaveGovernment benefitsJob RequirementsBachelor's degree holderWith at least 1 experience in back-office customer service operationsAmendable to work on siteAmendable to attend face to face interviewCan start as soon as possibleJob ResponsibilitiesHandles customer inquiries and requests through email and phone in a timely and professional mannerProvides accurate information regarding products, services, billing, orders, or account concernsHandles client inquiries via email and phone regarding shipment status, documentation, and delivery schedulesCoordinates with operations, warehouse, trucking, and overseas agents to ensure timely and accurate shipment updatesUpdates shipment records in the logistics system and ensures data accuracyRecruitment ProcessInitial InterviewFinal InterviewJob Offer #J-*****-Ljbffr Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5v8z6k