Cybersecurity SOC Analyst (Américas Cárdenas)

Plan A Technologies is seeking aCybersecurity SOC Analyst to support daily monitoring, analysis, and documentation in the Security Operations Center. In this role, you will monitor logs, escalate threats, maintain SOC documentation, support audits and control evidence preparation, and help strengthen our overall security posture within established SLAs. This position plays a critical role in operational defense, compliance readiness, and ongoing organizational resilience. Please note: you must have at least 3+ years of experience in a SOC or related security role to be considered for this role. JOB RESPONSIBILITY Threat Monitoring & SOC Operations Perform Tier 1 and Tier 2 SOC activities, including log monitoring, alert analysis, and threat escalation. Investigate security events and escalate findings in accordance with established runbooks and SLAs. Maintain situational awareness of the security environment, emerging threats, and potential risks. Support daily operational tasks to ensure consistent 24/7 security coverage (as applicable). Perform ongoing Microsoft 365 log monitoring across core services (Azure AD/Entra ID, Exchange Online, SharePoint, Teams) to identify security events, performance issues, and anomalous activity. Support endpoint management and security for Windows and macOS devices, including monitoring device compliance, patch status, and configuration baselines. Provide desktop and helpdesk support as part of a combined role, serving as the primary point of contact for end-user technical issues. Documentation, Reporting & Evidence Support Prepare and maintain SOC documentation required for SOC 1 and SOC 2 audits, reports, ensuring accuracy and readiness. Provide ongoing support, documentation, and monitoring for SOC controls and evidence collection. Generate clear, detailed incident reports, threat findings, and vulnerability summaries. Maintain audit-ready documentation for assessments, penetration tests, and resilience exercises. Vulnerability Management Assist with vulnerability scanning, validation, prioritization, and tracking. Document remediation recommendations and coordinate escalation with engineering teams. Support vulnerability management reporting and compliance-driven remediation timelines. Review, analyze, and escalate alerts related to authentication failures, suspicious sign-ins, data access, and service health issues. Business Resilience & Security Awareness Maintain SOC documentation related to business resilience and continuity readiness. Assist in cybersecurity phishing campaigns, including execution, tracking, reporting, and program improvements. Support internal stakeholders during audits, pen tests, and security review exercises. Work closely with the Cybersecurity, IT, and Cloud Engineering teams to improve visibility, detection, and response. Participate in meetings, ticket reviews, and knowledge-sharing sessions. Assist in maintaining and improving SOC runbooks, processes, and response playbooks. EXPERIENCE BS in Computer Science, Software Engineering or equivalent practical experience 3+ years of experience in a SOC, cybersecurity operations, or related security role. Experience with security log monitoring, alert triage, and incident escalation. Familiarity with SIEM tools, detection systems, and ticketing workflows. Understanding of vulnerability management concepts and security scanning tools. Basic knowledge of common security frameworks and controls (SOC 1 / SOC 2, NIST CSF, ISO 27001). Experience supporting audits, evidence gathering, or compliance programs. Foundational certifications such as Security+, CySA+, CC, or relevant GIAC certifications are a plus. Familiarity with phishing campaigns, security training, or user awareness programs. Experience with cloud security monitoring (AWS preferred). Strong written communication skills for documentation and reporting. Detail-oriented, organized, and comfortable working in process-driven environments. Strong communication skills and ability to collaborate across cross-functional teams. Have solid written and verbal English skills. Ability to maintain a positive work attitude. Initiative and drive to do great things. If this sounds like you, we'd love to hear from you! ABOUT THE COMPANY/BENEFITS Plan A Technologies is an American software development and technology advisory firm that brings top-tier engineering talent to clients around the world. Our software engineers tackle custom product development projects, staff augmentation, major integrations and upgrades, and much more. The team is far more hands-on than the giant outsourcing shops, but still big enough to handle major enterprise clients. Read more about us here: . Location: Work From Home 100% of the time, or come in to one of our general offices. Up to you. Great colleagues and an upbeat work environment: You'll join an excellent team of supportive engineers and project managers who work hard but don't ever compete with each other. Benefits: You’ll get a generous vacation schedule, Brand New Laptop, and other goodies. #J-18808-Ljbffr Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5trt4y