REGIONAL IS OPERATIONS LEADER - R&D AMERICAS (León)

Overview Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution! OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D; centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility. Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car. Responsibilities Reporting directly to the Regional IS operations Manager APAC and functionally to the Integral IS Operations Manager
- R&D;, the Regional IS Operations Leader Americas will oversee the IS operation service delivery for his region and communicate regularly in relevant regional instances, especially to deploy Group IS/IT policies, standards, and procedure level to R&D; stakeholders. Act as the IS R&D; operations representative for his region in IS operation R&D; committees. For local applications support, ensure smooth coordination between Global IS Product Operations, Central Services Teams, and AMER regional teams to maintain business continuity, identify risks, bottlenecks, and improvement opportunities in operational processes of his region. Main activities Preventive maintenance / Continuous improvement: Analyse user survey for his region, identify improvement action, drive some of them; analyse usage monitoring of licenses in his region and propose some actions plan to minimize license denials, including but not limited to communication of best practice for usage, change in license mix, purchase of new license. Incident & Service request management: Criti Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5v1e2n