IT Solutions Delivery Lead, R&D Operations (San Rafael)

Essential Duties and ResponsibilitiesSystem Ownership
- Technical ownership of SAS 9.4, SAS Viya, R-Studio, Phoenix WinNonLin, PumasAI, etc.
- Lifecycle management of applications to deliver business capabilities and efficiently allocate resources across the technology landscape.
- Financial responsibility for system operational expenses.
- Manage software vendors to ensure SLAs are met and systems are up to date.
- Manage licensing, including budgeting and growth forecasting.
- Facilitate application steering committees to maximize value and improve UX.
- Participate in change control boards and design review committees.
- Bridge business needs and technology constraints to develop the right strategy/solution.

Project Delivery
- Support new application and system deployment projects using SDLC.
- Serve as SME (and sometimes lead) for projects with project managers, technicians, and business analysts.
- Develop and implement technical strategies for validated/qualified computer systems (integral enterprise systems).
- Partner with the business to implement next‑gen applications and upgrade existing applications.
- Develop solution options based on user requirements (effort and cost estimates).
- Champion internal IT standards and best practices during design/implementation.
- Provide analytical support for complex projects; establish work plans/timelines and coordinate internal/external sources.
- Organize requirements gathering and solution design sessions.
- Develop support plans and ensure smooth turnover to operations.

System Administration
- Manage, administer, configure, and maintain business application operations via SDLC.
- Manage vendors/service providers to meet system support needs.
- Provide technical guidance to peers, contingent staff, and support vendors.
- Communicate system outages, changes, and status to stakeholders.
- Maintain systems in a qualified state by enforcing platform standards aligned with QA and Computer System Validation policy and h Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5uyg6s