: Dedicated Customer Care Representative Senior (Cuautitlán)
: Dedicated Customer Care Representative Senior (Cuautitlán)
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Cuautitlán, México -
Publicado: ayer
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Descripción
Responsibilities
- Bookings
- Customer Support
- Dedicated Account Desk
- Enquiries (Ad Hoc)
- Relationship Management
- Tracking & Monitoring Solutions (Including Prevention)
- Dedicated Customer Support
- Account Creation
- Process Onboarding
- Customer Inquiry
- Providing Quotes
- Complaint Handling
- Issue Resolution
- Case Management
- Service Recovery
- Pro‑active Prevention
- Claims Handling
- Escalated Issue Resolution
- Tracking
- Customer Relationship Management Job Description Involves online and telephone contact with external/internal customers within the functional area and completing any related administration. Qualifications Interpersonal Skills, Written & Verbal Communication Skills, Team Working Skills, Microsoft Office & PC Skills, Problem Solving Skills – High School diploma. Some college preferred. Spoken and written fluency in local language as well as English as determined by the result of TOEIC exam (600 points). Three (3) years related experience. #J-18808-Ljbffr Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5uxeyl
- Bookings
- Customer Support
- Dedicated Account Desk
- Enquiries (Ad Hoc)
- Relationship Management
- Tracking & Monitoring Solutions (Including Prevention)
- Dedicated Customer Support
- Account Creation
- Process Onboarding
- Customer Inquiry
- Providing Quotes
- Complaint Handling
- Issue Resolution
- Case Management
- Service Recovery
- Pro‑active Prevention
- Claims Handling
- Escalated Issue Resolution
- Tracking
- Customer Relationship Management Job Description Involves online and telephone contact with external/internal customers within the functional area and completing any related administration. Qualifications Interpersonal Skills, Written & Verbal Communication Skills, Team Working Skills, Microsoft Office & PC Skills, Problem Solving Skills – High School diploma. Some college preferred. Spoken and written fluency in local language as well as English as determined by the result of TOEIC exam (600 points). Three (3) years related experience. #J-18808-Ljbffr Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5uxeyl
Información clave
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Nombre de la empresaFedex Group -
Nombre de la vacante: Dedicated Customer Care Representative Senior (Cuautitlán)
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