: Senior Customer Experience Analyst (Cuautitlán)

Senior Customer Experience Analyst Location: Parque Logistico San Martin Obispo Park II, Calle Barranca Honda, final s/n, Lote 2, Zona San Martin Obispo, autopista Chamapa Lecheria 54769 Cuautitlán, MEX Mexico Responsibilities
- Complete detailed analysis of complex data, systems, and ideas and provide reports and recommendations.
- Perform day‑to‑day data management in company software applications.
- Serve as a technical expert on complex and specialist subjects.
- Support management with analysis, interpretation, and application of complex information to achieve divisional and corporate goals.
- Support or lead projects by applying area of expertise.
- Source data and information from internal or external subject matter experts as required.
- Conduct systematic in-depth research and analysis into issues of varying complexity within area of technical specialism.
- Initiate, define, and lead the development and communication of effective reports to key stakeholders, including senior/executive management.
- Participate in CE Business Control, CE Portfolio Management, CE Business Planning, ISO Compliance, CE Operating Controls, meeting reporting requirements, monitoring CE spend, CE budget forecasting, CE audit, risk monitoring & coordination, governance planning & execution (prioritization), portfolio planning & execution, benefits & KPI management, portfolio scope & change management, portfolio program performance reporting, quality assurance management, project delivery frameworks, standards & risk, resource management (FTE utilization & assignment). Qualifications
- TOEIC score of at least 600 required. Job Posting Information Posting valid from May 21 to May 27, 2026. #J-18808-Ljbffr Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5v25zr