Bilingual Customer Service Agent Home Office (Mérida)
Bilingual Customer Service Agent Home Office (Mérida)
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Mérida, México -
Publicado: hace menos de una semana
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Descripción
Vacante para la empresa CS Enterprises at ConnectNet en Kanasín, Yucatán Job SummaryAs a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English‑speaking customers, providing effective solutions and an exceptional experience. Key Responsibilities
- Respond to customer queries and requests.
- Communicate fluently in both English and Spanish, translating when necessary.
- Identify and resolve customer issues effectively.
- Maintain accurate records of customer interactions.
- Provide information about products/services.
- Work with other departments to address customer issues.
Requirements
- Bilingual fluency.
- Excellent interpersonal communication and empathy.
- Ability to find solutions.
- Availability for rotating schedules and weekends.
Compensation
- Attractive and competitive salary.
- Statutory and superior benefits.
- Savings fund.
- Performance bonuses.
- Home office (remote job).
- 100% paid training.
- If you are a student, we respect your school schedules. Both part‑time and full‑time positions are available.
Education Level DesiredMedia Superior Experience Level DesiredNível Inicial Department FunctionAtención al cliente IndustryCall Centers / Telemarketing Skills
- English
- B2 English
- Fluent English
- Conversational English
- Inglés Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5ufq5r
- Respond to customer queries and requests.
- Communicate fluently in both English and Spanish, translating when necessary.
- Identify and resolve customer issues effectively.
- Maintain accurate records of customer interactions.
- Provide information about products/services.
- Work with other departments to address customer issues.
Requirements
- Bilingual fluency.
- Excellent interpersonal communication and empathy.
- Ability to find solutions.
- Availability for rotating schedules and weekends.
Compensation
- Attractive and competitive salary.
- Statutory and superior benefits.
- Savings fund.
- Performance bonuses.
- Home office (remote job).
- 100% paid training.
- If you are a student, we respect your school schedules. Both part‑time and full‑time positions are available.
Education Level DesiredMedia Superior Experience Level DesiredNível Inicial Department FunctionAtención al cliente IndustryCall Centers / Telemarketing Skills
- English
- B2 English
- Fluent English
- Conversational English
- Inglés Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5ufq5r
Información clave
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Nombre de la empresaLink Worldwide -
Nombre de la vacanteBilingual Customer Service Agent Home Office (Mérida)
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El anuncio Bilingual Customer Service Agent Home Office (Mérida) fue publicado en la categoría Mérida Atención al cliente, call center de Locanto.
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