Bilingual Customer Service Agent Home Office (Mérida)

Vacante para la empresa CS Enterprises at ConnectNet en Kanasín, YucatánJob SummaryAs a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English‐speaking customers, providing effective solutions and an exceptional experience.Key ResponsibilitiesRespond to customer queries and requests.Communicate fluently in both English and Spanish, translating when necessary.Identify and resolve customer issues effectively.Maintain accurate records of customer interactions.Provide information about products/services.Work with other departments to address customer issues.RequirementsBilingual fluency.Excellent interpersonal communication and empathy.Ability to find solutions.Availability for rotating schedules and weekends.CompensationAttractive and competitive salary.Statutory and superior benefits.Savings fund.Performance bonuses.Home office (remote job).100% paid training.If you are a student, we respect your school schedules. Both part‐time and full‐time positions are available.Education Level DesiredMedia SuperiorExperience Level DesiredNível InicialDepartment FunctionAtención al clienteIndustryCall Centers / TelemarketingSkillsEnglishB2 EnglishFluent EnglishConversational EnglishInglés#J-*****-Ljbffr Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5v8xc7