System Administrator - (Full time) (San Juan del Río)

System Administrator We are looking for a highly motivated System Administrator to join the IT team at Nordic. In this role, you will be responsible for ensuring the stability, security, and performance of our systems and end-user environments. You’ll play a key role in maintaining and improving our IT infrastructure while delivering exceptional support to employees. This is a hands-on position idóneo for someone who thrives in a fast-paced environment and enjoys solving technical challenges.

On-site role – Office located in Querétaro

Responsibilities Manage IT inventory, including procurement, tracking, and lifecycle management Provide help desk support as part of the Systems & Security team Administer core systems (email, CRM, intranet, and related tools) Manage user access and security configurations across platforms Deliver end-user support (in-person, phone, chat, and ticketing systems) Perform hardware setup, maintenance, and deployment Troubleshoot and resolve issues across hardware, software, and network environments Develop and maintain documentation, processes, and user manuals Lead IT onboarding for new hires and internal transfers Support ad hoc IT and business operations projects

Qualifications ~3+ years of experience in system administration and/or workstation support ~ Strong knowledge of Microsoft Windows environments , Office Suite, and server OS ~ Experience with Microsoft 365 (Office 365) ; PowerShell is a plus ~ Proven ability to diagnose and resolve technical issues efficiently ~ Excellent communication and customer service skills ~ Experience supporting users across multiple channels (in-person, remote, tickets) ~ Strong analytical and problem-solving skills ~ Bachelor’s degree in IT, Computer Science, or related field preferred

What We’re Looking For A proactive, detail-oriented professional who takes ownership Someone passionate about helping others and improving user experience A collaborative team player who thrives in dynamic environments A continuous learner who stays up to date with technology trends

Compensation ~ Salary range: $40,000 – $45,000 MXN Gross Monthly.

If you're passionate about IT, problem-solving, and delivering top-notch support, we’d love to hear from you! Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5uy9cf