Customer Service Representative (Ciudad de los Deportes)

**Job Summary** We are hiring for a **Customer Service role** with a **hybrid work model** — a few days at the office and a few days working from home. **All equipment is provided.** **Location**: Office based in **Mexico City.** **Work Modality**: Hybrid (equipment provided) **Schedule**: Rotating shifts (**availability from 5:00 a.m. to 12:00 a.m.**) **Daytime schedule of 8 hours from Monday to Sunday, with two days off per week.** You will support customers by resolving inquiries, assisting with account issues, and delivering **high-quality service** through various communication channels. This is a **performance-driven and professional work environment.** **Requirements**:
- English level 90-100% (native preferred).
- Must have availability to work rotating shifts within the schedule mentioned.
- Must have the ability to provide professional customer service and communicate effectively by phone.
- At least 1 year of job stability in your most recent employment.
- Must **reside in Mexico City or the State of Mexico.**:
- **How to Apply**: **Deadline: July 17, 2025, no later than 6:00 PM Pacific Time.** **Benefits**:
- Legal benefits (prestaciones de ley)
- Additional perks including:
- Major and minor medical insurance (including family members under 25)
- Medication reimbursement
- On-site doctors, nutritionists, and psychologists
- Life insurance & pension plan
- Food and restaurant vouchers
- 12 paid vacation days after your first year **Base salary of $16,700MXN+ bonuses + meal vouchers + restaurant vouchers.** **There is a 3-month training period, fully paid.** We ask for **availability between 5:00 a.m. and 12:00 a.m.** for your training. **The hiring process takes 30 to 40 days.** **Job Types**: Full-time, Commission, Permanent Pay: $16,700.00
- $20,000.00 per month Work Location: In person Application Deadline: 17/07/2025 Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5v3p9z