Senior Human Resources Information System Analyst (Santiago …, Santiago de Querétaro

The Sr. HRIS Analyst is responsible for the effective operation, optimization, and evolution of Oracle HCM across the United States, Mexico, and Canada. This role blends deep functional HR knowledge with strong technical expertise to ensure HR systems effectively support business operations. The position plays a critical role in planning, designing, testing, and delivering new integral HR technology capabilities, as well as enhancing and optimizing existing Oracle HCM functionality. As the functional expert for HR analytics and reporting, the role provides data-driven insights to support strategic workforce decisions while ensuring data integrity, security, and regional compliance. What You'll Do:
- Provide advanced functional and technical support for Oracle HCM (Core HR, Talent Management, and Workforce Compensation) across North America
- Act as a senior escalation point for complex system issues, performing thorough root cause analysis and driving timely, sustainable resolutions
- Ensure system configurations, data integrity, and business rules are accurate, auditable, and aligned with regional HR processes and regulatory requirements
- Partner closely with HR, Payroll, IT, and external vendors to troubleshoot issues and support ongoing system stability
- Lead the end‑to‑end lifecycle of HRIS enhancements, including requirements gathering, solution design, configuration, testing, deployment, and post‑implementation support
- Own Oracle quarterly release management, including impact assessments, test planning and execution, risk mitigation, and stakeholder communications
- Proactively identify and implement improvements to system performance, scalability, automation, and overall user experience
- Establish and maintain best practices for change management, documentation, and regression testing
- Serve as the functional subject matter expert for HR analytics, reporting, and data visualization solutions
- Design, develop, and deliver advanced dashboards, reports, and metrics using tools such as OTBI, BI Publisher, Power BI, and Qlik
- Translate complex HR and workforce data into clear, actionable insights that support workforce planning, talent strategy, and executive decision‑making
- Design and partner on API and integration solutions to ensure seamless, secure data flow between Oracle HCM and downstream systems
- Ensure strict confidentiality and appropriate handling of highly sensitive employee and organizational data
- Maintain HR systems in compliance with internal controls, audit requirements, security standards, and data privacy regulations across regions
- Support system governance through standardized processes, role‑based access controls, and ongoing security reviews What You'll Have:
- Education Bachelors and/or work combo
- 8+ years of progressive experience supporting HR systems, HR data analytics, and enterprise reporting solutions
- Advanced, hands‑on experience with Oracle HCM Cloud, including configuration, troubleshooting, and ongoing optimization
- Demonstrated knowledge designing and delivering HR analytics and reporting solutions using OTBI and BI Publisher
- Proven ability to provide both functional and technical HRIS support, translating business requirements into effective system solutions
- Strong analytical, diagnostic, and problem‑solving skills with the ability to resolve complex, cross‑functional system issues
- Ability to interpret complex HR and workforce data and clearly communicate insights to non‑technical and executive stakeholders
- Excellent organizational and time‑management skills with a consistent track record of managing multiple priorities and meeting deadlines in a fast‑paced environment
- Experience supporting multi‑country or regional HR systems
- Experience leading or managing HRIS initiatives or projects, including defining scope, identifying appropriate resources, and coordinating cross‑functional workstreams
- Hands‑on experience supporting global HRIS implementations or large‑scale system transformations in complex enterprise environments
- Working knowledge of North American HR compliance considerations, including data privacy, security, and regulatory requirements
- Strategic thinker with strong attention to detail
- Highly collaborative and customer-focused
- Comfortable operating independently and leading initiatives
- Strong communication and influencing skills Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5uzh72