Ingeniero de IA Generativa (Observatorio)

We are looking for an experienced AI/ML Engineer to design, develop, and deploy intelligent solutions leveraging Machine Learning, Generative AI, and Agentic AI capabilities. Key Responsibilities:
• Design and develop ML models for classification, recommendation, anomaly detection, and predictive analytics
• Build AI-driven solutions using Generative AI, LLMs, and RAG for use cases such as ticket summarization, auto-triage, and knowledge retrieval
• Develop Agentic AI workflows for automated investigation, ticket routing, escalation, and resolution recommendations
• Create recommender systems leveraging RCA insights, logs, and historical operational data
• Integrate ML/AI solutions into observability platforms, ticketing systems, and dashboards
• Implement MLOps practices including model deployment, monitoring, retraining, and performance tracking
• Support automation use cases such as self-healing and auto-remediation in IT operations environments Required Skills:
• Strong experience with Python and ML frameworks (Scikit-learn, TensorFlow, PyTorch)
• Hands-on experience with Generative AI, LLMs, prompt engineering, and vector-based search
• Experience with Agentic AI and orchestration frameworks (LangChain, LangGraph, Semantic Kernel, etc.)
• Experience with Azure AI/ML services (Azure Machine Learning, Azure AI Search, AI Foundry)
• Strong understanding of MLOps and production model lifecycle
• Proven ability to translate business and operational challenges into AI-driven solutions Nice to Have:
• Experience with observability and monitoring tools
• Exposure to AppDynamics or Google Analytics
• Cloud certifications (Azure, AWS, GCP)
• Experience in Travel/Tourism industry Experience:
• 6+ years of experience in AI/ML or related roles Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5v13tj