Dealer Support Representative (Sales Operations) (Tijuana)

Descripción y detalle de las actividades- ** Sales Support**- Support RSMs and sales reps in meeting sales goals
- Manage inbound/outbound calls, upselling, and account support
- Provide merchandising guidance and count-and-fill assistance
- Communicate with dealers to monitor sell-through and drive bookings
- Assist customers with assortments using sales data
- Prospect and open new dealer accounts
- Maintain CRM records (HubSpot)
- Prepare samples, reports, and presentation tools
- Provide coverage for RSMs, reps, and DSRs
- Occasional travel for trade shows or key meetings-
- ** Wholesale Account & Order Management**- Enter and update orders in SAP ByDesign, NuOrder, and EDI
- Manage orders from creation through delivery
- Verify pricing, terms, discounts, and accuracy
- Monitor open orders and update RSMs/Reps and customers
- Ensure orders ship on time
- Review open orders and resolve issues proactively
- Process return authorizations
- Respond to wholesale inquiries-
- ** Reporting**- Identify sales opportunities using available data
- Track progress toward shipping and revenue targets
- Provide clear, user-friendly reports
- Share ATS reports and resolve inventory issues
- Deliver accurate market and consumer insights
- Support additional projects as neededExperiência y requisitos
- **Requirements**- Strong self-leadership; able to work with mínimal supervision
- Highly motivated, energetic, and responsive to urgent issues
- Excellent verbal and written communication
- Strong time management; meets deadlines
- Flexible and able to adapt to shifting priorities
- Strong customer service and rapport-building skills
- Team-oriented, collaborative, and supportive
- Strong problem-solving and critical-thinking abilities
- Highly organized with strong attention to detail
- Able to manage multiple projects at once-
- ** Minimum Qualifications**- 3+ years of sales experience in apparel or a related industry
- Experience with outbound calling, upselling, and account management
- Ability to analyze sales reports and identify opportunities
- High school diploma required; Bachelor’s in Business, Finance, or related field preferred
- Knowledge of barre, pilates, yoga, or general fitness
- Proficient in Outlook, Word, Excel, Teams, and PowerPoint
- Experience with SAP Business ByDesign (strong plus)
- Experience with HubSpot, NuOrder B2B, or other CRM systems (bonus)
- Excellent written and verbal English
- Strong customer service mindset- Occasional travel to the U.S. (Vista, CA); valid Visa required Beneficios- Beneficios de acuerdo a la LFT
- seguro de gastos médicos-
- **Número de vacantes** 2- ** Área** Ventas/Comercial- ** Contrato** Permanente- ** Modalidad** Híbrido- ** Turno** Diurno- ** Jornada** Jornada completa-
- **Horario**- Tiempo completo
- Lunes a viernes-
- **Salario mensual neto** $22,000
- $23,000 MXN- ** Estudios** Carrera sin título- ** Inglés**Hablado: Avanzado, Escrito: Avanzado- ** Disponibilidad p. viajar** Si Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5u2dc3