Sales Support Coordinator (Tijuana)

Sales Support Coordinator Full-Time Remote | U.S. Business Hours

About the Role Our client is looking for a highly organized and proactive Sales Support Coordinator to support Account Managers and the Marketing team with day-to-day sales operations, CRM management, contract tracking, and social outreach. This role plays a critical part in keeping sales processes clean, follow-ups timely, and outreach consistent — allowing the sales team to focus on closing deals and building strong client relationships. You’ll work closely with both Sales and Marketing teams to ensure leads are properly tracked, pipelines stay organized, and opportunities never slip through the cracks.

What You’ll Own Sales Support & Operational Coordination Support Account Managers with: follow-ups, reminders, and sales coordination Track and organize contracts and sales-related documentation Maintain accurate pipeline visibility and deal tracking Ensure sales workflows remain organized and efficient Help keep day-to-day sales operations running smoothly

CRM Management (HubSpot) Update and maintain: leads, contacts, deals, notes, and pipeline records in HubSpot Identify and clean duplicate, incomplete, or outdated CRM records Ensure CRM data remains accurate, organized, and reliable Support reporting accuracy through strong CRM hygiene practices

Social Outreach & Lead Generation Execute professional outreach across: LinkedIn, Twitter/X, and other relevant platforms Support marketing-led social selling initiatives Engage with prospects and route qualified opportunities to the sales team Maintain consistent outreach activity and follow-through Help generate engagement and inbound pipeline opportunities

Communication & Collaboration Send follow-up emails and messages to prospects as needed Support inbound lead coordination and handoff processes Collaborate closely with: Sales, Marketing, and Account Managers Ensure tasks, outreach, and follow-ups stay aligned across teams

✅ Required Experience & Skills 1–2 years of experience in: sales support, operations, administrative coordination, or similar roles Experience using HubSpot or a similar CRM platform Familiarity with: sales follow-ups, lead tracking, and contract coordination Comfortable using LinkedIn for professional outreach Strong written English communication skills Strong organizational skills and attention to detail Ability to manage multiple priorities and maintain consistency

⭐ Idóneo Experience Experience supporting Account Managers or sales teams Exposure to: social selling, outbound outreach, or lead generation Background in: B2B services, SaaS, agencies, or professional services Strong follow-through and process discipline

What Makes You a Great Fit You are highly organized and detail-oriented You enjoy keeping systems clean and processes moving You communicate clearly and professionally You are proactive and dependable You can balance operational tasks with outreach execution You work well across teams and support fast-moving environments You take ownership of follow-ups and execution quality

What a Typical Day Looks Like Your day may include: Updating CRM records and pipeline activity Supporting Account Managers with follow-ups and reminders Organizing contracts and sales documentation Executing LinkedIn and social outreach campaigns Following up with leads and routing opportunities Coordinating with Marketing and Sales teams on ongoing tasks Maintaining CRM cleanliness and operational consistency In short: You keep sales operations organized, outreach active, and follow-ups moving — ensuring no opportunity gets lost in the process.

Key Metrics for Success (KPIs) CRM accuracy and cleanliness Timely completion of follow-ups and sales tasks Consistency of outreach activity Leads engaged or generated through social platforms Pipeline organization and documentation quality Positive feedback from Sales and Marketing teams

Why This Role Stands Out Work closely with Sales and Marketing leadership Gain exposure to: CRM operations, lead generation, social selling, and sales workflows Opportunity to build operational and outreach experience in a growing environment Remote flexibility with structured support systems Clear ownership and measurable impact on pipeline operations

Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Task (CRM Cleanup + Sample Outreach) Client Interview Offer & Background Verification

Apply Now If you’re: highly organized, proactive with follow-through, comfortable using CRMs and social outreach, and enjoy supporting sales operations in a fast-paced environment, we’d love to hear from you. Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5umjkc