Customer Service Representative (Tijuana)

Pay: $35,500 to $38,000 pesos per month

Mexicali Branch

Carr. Mexicali
- Aeropuerto KM 17, Int Blvd Nicaragua #800

Complejo Tecnológico Nicoya, Mexicali, B.C. Mexico 21607

Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Various on‑site shifts available.

Position Responsibilities

Process customer orders and inquiries in a collaborative call center using world‑class technology.

Communicate with customers over phone, email, and chat.

Help customers navigate Uline’s website and online ordering.

Become a product and solutions expert; we’ll equip you to answer product, pricing, and shipping questions quickly and confidently.

Minimum Requirements

High school diploma or equivalent. Bachelor's degree preferred.

Prior customer service experience is a plus; we’ll train you to provide legendary service for our customers.

Bilingual (English/Spanish); fluent in both verbal and written forms.

Benefits

Complete health insurance coverage and savings fund with employer match that starts day one.

Multiple bonus programs.

Paid holidays and generous paid time off.

Tuition Assistance Program covering professional continuing education.

Uline is a drug‑free workplace. All positions are on‑site.

EEO/AA Employer/Vet/Disabled Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5v1olu