Customer Service Representative (San Pedro Tlaquepaque)

**_ Responsibilities: _**
- Acts as a first point of contact for regular, on
- going customer accounts on daily operational matters.
- Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post-sales programs).
- Collaborates with other functions and organizations to resolve issues (e.g., sales teams, supply chain, logistics) as they relate to customer support. **_ Education and Experience Required: _**
- First level university degree or equivalent experience.
- Typically 0-2 years of related experience (e.g., supply chain, customer service, procurement, financial management). **_ Knowledge and Skills: _**
- Good communication skills with ability to convey low to medium impact messages clearly (verbal, written and presentation) to internal and external peers. Mastery in English and local language as well as other languages as required.
- Basic problem-solving and analytical skills.
- Basic knowledge of the end-to-end process of sales operations.
- Basic knowledge of local legal compliance issues. About HP You're out to reimagine and reinvent what's possible—in your career as well as the world around you. So are we. We love taking on tough challenges, disrupting the status quo, and creating what's next. We're in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference. HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere. Our history: HP's commitment to diversity, equity and inclusion
- it's just who we are. From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you're more innovative and that helps grow our bottom line. Come to HP and thrive! Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5urbfy