Technical Customer Service Coordinator (Toluca de Lerdo)

About Crown Crown Holdings, Inc. through its subsidiaries is a world leader in the metal packaging production process. We design and manufacture a wide range of innovative and sustainable metal packaging solutions and products for some of the largest and most respected companies in the world. Job Objective Supervise production during the assigned shift and coordinate technical support for customers, ensuring product quality, compliance with standards, and customer satisfaction. Main Functions Address customer complaints and technical claims. Plan follow‑up visits to monitor product performance. Represent the company in technical support activities with customers. Advise on troubleshooting production issues. Coordinate communication between customers and internal teams. Supervise and follow up on action plans. Coordinate testing of new products. What Crown Offers You Strong engagement and commitment to the safety of our employees. The opportunity to build a meaningful career. Professional and personal development through training and work experiences.

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