Sales Support Representative (Torreón)

Role SummaryThe Sales Support Representative (SSR) is the primary point of contact for the customer and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer inquiries. The position works with the Sales leadership team in driving key initiatives and helping Flowserve to achieve its goals and maximize sales bookings and opportunity pipelines. The SSR will use data as a strategic asset to provide decision support, accurate planning of sales quota forecasting, and sales productivity reporting and efficiency analysis. ResponsibilitiesCustomer focused with a results-driven mindset. Ability to work in a fast-paced environment, while ensuring effective communication and collaboration across varying functional/business platforms. Promote a positive and professional working atmosphere, where the status quo is challenged to improve, and the team is driven toward creating an exceptional customer experience. Experience in sales or customer service in an engineered manufacturing environment with proven success in administrating commercial and/or government contracts. Demonstrate success in influencing people through effective collaboration, problem-solving and relational engagement. Lead coordination efforts on applicable aftermarket quotes while ensuring close collaboration and communication with all applicable stakeholders. Review customer specifications and documents to apply current Flowserve technical and commercial requirements. Drive daily tactical customer proposals in addition to support strategic offerings, as well as identified sales win back opportunities. Partner with Site Hubs to drive quotation performance within region, and across the aligned product sites, while fully leveraging quoting tools for prioritization, quicker cycle times, shortened parts delivery times, and minimization of rework. Generate high quality, on time, value priced proposals to facilitate order fulfilment. Manage and monitor the proposal througho Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5uxjsx