Customer Service Web Chat Representative (Torreón)

Remote Team Solutions is a integral nearshore staffing company that partners with U.We specialize in connecting top talent with long-term opportunities, focusing on operational excellence, cultural alignment, and sustainable growth. We believe that when companies and people grow together, success follows.

We are looking for a Customer Experience Specialist with strong communication skills and a service-oriented mindset. This role involves handling inbound calls from new and existing customers, assisting with scheduling, billing inquiries, service questions, and providing a high level of professional support at all times.

Handle inbound calls from new and existing customers regarding scheduling, billing, service concerns, and general inquiries Clearly explain services and products, providing accurate and helpful information Deliver a professional, friendly, and customer-focused experience on every interaction Meet individual performance and call documentation goals Minimum 1 year of experience in Customer Service related positions Advanced English (Conversational) with strong verbal communication skills Strong computer skills and accurate data entry All legal benefits Free psychological an nutritional support AR Medical Insurance Paid training and ongoing supervision S. holidays off Economic support in courses and certifications If you’re looking for a stable opportunity where your work is valued, your well-being is supported, and your growth matters, this role could be the right next step for you. Postúlate en Kit Empleo: kitempleo.com.mx/empleo/5uy58r